about tohs / PUBLIC GUIDANCE
Toronto Home Zone: Our Volunteer Team and Review Times
Removes the old fixed "reviews take about 48 hours" promise (this turnaround-time policy applies broadly, not just here -- no page should promise a fixed review time). Adds the new Community Team section, and reframes any turnaround expectation as a volunteer-capacity/funding-support message rather than an SLA. Member-count claims ("149K+ Members Strong") from the old copy should be refreshed/verified before publish, not carried over unchanged.
Toronto Home Zone is run by a small team of volunteers who, like everyone else here, are juggling their own rent and daily life while keeping this community safe and running. We don't promise a fixed review turnaround time, because review speed depends entirely on how much volunteer capacity we have that week.
If you'd like to help this resource run faster and more sustainably, consider supporting The Rent Collection -- funding raised there helps keep our database and tools (including our upcoming assistant, FIKI) running, and reduces the burden on our volunteer team so posts can be reviewed more quickly.
Community Team
Our current team includes the people who keep Toronto Home Zone running day to day. Some team members choose to display their name and role publicly; others prefer to keep their name private while still being visible as part of the team, in which case you'll see a role listed with a placeholder name instead of their real one. Either way, this section reflects our real, active team structure.
(Team member list is populated dynamically from FIKI team profiles and each member's own visibility preference -- see the FIKI Team Visibility feature.)